SHIPPING

COVID-19 Notice: Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfilment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:

  • Processing time: 1-5 Days
  • Shipping time: 5~15 Days

Depending on your delivery address, your order might be delivered with a local carrier in United Kingdom.

After placing an order, you will receive an order confirmation mail and when the shipment leaves our warehouse you'll receive a shipment notification mail containing a link to a status page where you can find your tracking number and a link to the CNE tracking page, which helps you to track shipments and check shipment delivery status online.

If you have any questions please contact our customer service at customer@vip2-customer-support.com for further assistance.

At onshopbase, we do our very best to deliver your order as fast as possible!